Is Your Contact Information Up to Date?
Many members have disconnected their landlines and added cell phones since they signed up for water. Please help us update your information by calling our office or filling out this form and returning it to our office.
Collections and Assistance Facts
Please review the District’s Collections and Assistance policy. If a customer is having difficulty paying the amount of their disconnect notice they may call the District office and work with a Customer Service Representative to set up a payment arrangement. A payment arrangement must be made before the actual disconnect day. However, in some instances, customers may not be eligible to make a payment arrangement based on their payment history.
Avoiding Frozen Pipes
Why Pipes Freezing is a problem
Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including meter or plastic pipes. No matter the strength of the container, expanding water can cause pipes to break. Continue reading Avoiding Frozen Pipes for more information.
Water Rate Increase
NEW WATER RATES
Effective April 1, 2023, the water rates will increase.
The District will NOT be increasing the minimum monthly water bill. The per 1,000 gallon rate after the minimum will however increase for rural customers.
This cost increase is needed to off-set the 10% increase the District will spend in purchasing water wholesale from Des Moines Water Works.
The new rate will be payable beginning with your May 2023 water bill. If you have any questions please contact our office at 515-962-1200 or toll free 1-866-962-1200. You can also email us at wwd@warrenwaterdistrict.com, or click on rates to view the new rate chart.
2022 Water Quality Report
2022 WATER QUALITY REPORT
A publication on quality water and quality service provided by Des Moines Water Works
Des Moines Water Works’ annual Water Quality Report is now available: 2022 CCR
This annual report summarizes the results of our water monitoring program as required by the
Environmental Protection Agency (EPA) during 2021. If you are unable to view the report or
would like a copy mailed to you, please contact Warren Water District at (515) 962-1200.
