Water Assistance Program

Water Assistance
(Low-Income Household Water Assistance Program)

See attached LIHWAP Flyer for more information.

Program starts October 8th, 2021.  Please contact your local Community Action Agency for help or call 515-518-4770.

Water Shortage Plan Lifted

As of July 14, 2021 the District has lifted our stage 1 water shortage plan.  We, along with Des Moines Water Works still encourage customers to conserve water and use the watering schedule.

Warren Water District Implements Water Shortage Plan


For immediate release
June 14, 2021

 Warren Water District today will begin implementing Stage 1 of our Water Shortage Plan because of drought-induced low river levels and record-breaking customer demand for water.

These two factors created a 90-percent demand on Des Moines Water Works’ production capacity, which is the trigger for initiating the Stage 1. On Friday, June 11, Des Moines Water Works delivered almost 90 million gallons of water to its 500,000 customers. The District receives its water from Des Moines Water Works.

Much of the increase in water demand in the summer is a result of turf irrigation. Beginning today, customers are asked to reduce their lawn watering usage by 25 percent.

The District urges all customers to follow the attached irrigation schedule, which includes no turf irrigation on Mondays and a watering schedule of every other day.

The Water Shortage Plan was created to manage system demand so customers do not experience pressure, quality or availability issues during periods of extreme demand.

This week Des Moines Water Works plans to raise the flashboards on its Raccoon River low head dam.  Flashboards are large metal gates used to raise water levels around the intake. The flow rate in the Raccoon River is down to less than 300 cubic feet per second compared the median flow of 4,000 cubic feet per second.

As the Des Moines area continues into another week of high temperatures, water usage guidelines could change on a daily basis. Customers should visit the Des Moines Water Works’ website: www.dmww.com and follow DMWW on Facebook, Twitter and Instagram (dsmh2o) for the most up-to-date information.

2021 Consumer Confidence Report



A publication on quality water and quality service provided by Des Moines Water Works

Des Moines Water Works’ annual Consumer Confidence Report is now available: 2021 CCR

This annual water quality report summarizes the results of our water monitoring

program as required by the Environmental Protection Agency (EPA) during 2020.

If you are unable to view the report or would like a copy mailed to you, please

contact Warren Water District at (515) 962-1200.


Iowa Rent and Utility Assistance Program


Feb. 25, 2021

Gov. Reynolds Announces Eligibility Pre-Check for new Iowa Rent and Utility Assistance Program  

DES MOINES – Governor Kim Reynolds today announced the availability of an eligibility precheck for the new Iowa Rent and Utility Assistance Program, which will begin accepting full applications in March. The program will provide eligible COVID-19 impacted Iowans with rent and utility assistance for a total of up to 12 months.  The State of Iowa was awarded $195 million for the program through the Consolidated Appropriations Act of 2021, which was passed by Congress in late 2020.

“At no fault of their own, many Iowans are struggling to pay their rent and utility bills as a result of lost income from the COVID-19 pandemic,” said Gov. Reynolds. “Last year, we were able to use $30 million in coronavirus relief funds to keep 14,000 Iowans in their homes. The Iowa Rent and Utility Assistance Program will help us do even more, providing substantial assistance to struggling Iowans who are facing eviction.”

Renters in need of assistance are encouraged to take the new eligibility precheck to determine if they meet the initial eligibility criteria, and if eligible, to sign-up to receive notification when the full application is available in March.

The Iowa Finance Authority will administer the program, which will initially be available for renters statewide, with the exception of Polk County. Polk County and the City of Des Moines received direct allocations totaling approximately $14 million and will be administering the program locally. More information on the program that will serve Polk County, including City of Des Moines, residents is available at impactcap.org.

General eligibility requirements require that applicants: Be current renters earning no more than 80% of their county’s area median income; have experienced a documented financial hardship as a result of the COVID-19 pandemic; and can demonstrate a risk of experiencing homelessness or housing instability which may include a past due utility or rent notice or eviction notice.

Assistance to be available through the program includes:

  • Rent assistance for past due and future payments.
  • Utility Payments owed at time of application (no future payments)

Eligible past due rent and utility payments may cover costs incurred no earlier than March 13, 2020.  Future rent payments may be awarded for up to three months at a time and will require a subsequent application. Renters may receive a total of up to 12 months of combined rent and utility assistance through the program.

Funds for renters approved for assistance will be paid directly to landlords and utility service providers. The program is expected to be available through at least Sept. 30, 2021 or until funds are exhausted. Full program details and the eligibility precheck are available  at iowahousingrecovery.com.                                        Polk County and City of Des Moines residents should visit impactcap.org for more information.