Information / Resources


Office: 1204 E. 2nd Ave., Indianola, Iowa

Hours of 7:30am – 4:00pm Monday – Thursday
8:00am – 4:00pm Friday.  (Phones are not turned on until 8:00 AM)

Drop Box: Use our 24-hour drop box for payments located at our front door

Mailing Address: Warren Water District, 1204 E. 2nd Ave., Indianola, IA  50125

Cash, Check, Money Order or Credit Card is accepted in the office

Credit/Debit/Electronic Check: Pay in office, by phone or online.  All payments will incur a $2.95 convenience fee, charged by the payment processor.  Click here to go to our Pay Online page.

credit cards e check

Phone payments can also be made to Official Payments from 7am to 7pm CST at 1-800-487-4567 (be sure to have your account number with you).

If your account has been disconnected or is scheduled for disconnection due to nonpayment, please call the office before making a payment on this site!  All payments are posted at 8:00 A.M. the day FOLLOWING the completed transaction.

ACH:  Have your payment automatically deducted from your checking or savings account. There is no convenience fee for these transactions.  Click here to download the ACH form.

Water Users Agreement:  Purchased a property with rural water?  Print and complete  this form and returned to District office.

Accounts Receivable Policy:  Water bill is due on the 1st of the month.  Payments not received in our office by the 15th will incur a 10% late charge.  The Warren Water District shall be entitled to shut off the water for non-payment if the past due amount is not received by the 30th day of each month.  Subscriber will receive written notice of delinquency.  Service disconnected for non-payment shall pay a $50.00 disconnect fee.  If water is disconnected, the full balance plus the disconnect fee must be paid before reconnection.  Click here to view our full Accounts Receivable Policy.

Locates:  Notify IOWA ONE CALL when planning any digging activity at 1-800-292-8989

Do you have a leak?  Click here for our Leak Check informational sheet.

Water Shortage Plan

Water Conservation/Storage Tips:

New Water Service Connections:  The District has extra capacity in most of its water mains to serve new connections.   Water mains are located in frontage easement along many of the roads in Warren and Madison County.  Property owners and potential new property owners should contact the District’s office (515) 962-1200 or to inquire about water availability.